FAQ

Will my art prints be signed?

Please note you want your prints signed during check out, otherwise, I will not be signing them!

Are you open for art commissions?

Yes, I am open for commissions! I offer digital art commissions as well as Twitch overlays/assets. Please contact me via hiyomiichan@gmail.com with what you desire and we can discuss!

What are Grade B Prints?

Grade B prints are ones that have substantial damage caused during shipping from the printer to me, such as substantially bent corners/edges, or misprint issues, like discoloration. 

Where are the orders shipped from?

They are shipped from California, USA

How long does shipping take? How do you package the orders?

Due to COVID-19, shipments are delayed more than normal.  USA orders usually take from a few days to a week, however, orders can take up to 2-3 weeks due to delays. International orders can take 2-4 weeks, but again please take into account COVID-19 delays. 

All orders are packed in 13"x18" rigged mailers with cardboard backing for protection. 

Please note:

Artwork colors may vary between computer monitors. Also please be aware the print's colors may vary from the colors seen on the computer monitor.

I will send out your orders as soon as I can but will also take precautions for COVID-19. I will make at least one trip a week to the post office. Stay safe everyone!

Which countries do you ship to?

Currently ship to the USA and Canada only. If you want me to ship to your country, please contact me and I will look into it and see if I can ship to you!

Can I get a refund?

All sales are final and will not be refunded or exchanged once you have gone through check out.

My order was damaged/I got the wrong items.

If your order is damaged or missing, please contact me at hiyomiichan@gmail.com with your name, order number and photo(s) of the order.

Note: Please take into account that international shipping is expensive because all orders need to be shipped as a first class international package. Thank you for understanding!